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Product Liability and Personal Injury Involving Hair Coloring and Scalp Burns

By: Meyer R. Rosen
Tel: (516) 459-2050
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Product liability refers to the legal responsibility of manufacturers, distributors, suppliers, retailers, and others involved in the production and sale of products to ensure that such products are safe for consumers. When a product causes harm or injury due to a formulation defect, consumers may have the right to seek compensation through a product liability/personal injury lawsuit. In these cases, the burden often falls on the plaintiff to prove that the product was defective and that the defect directly caused the injury.

Product Liability Issues and Cosmetology Products

In the pursuit of beauty and the desire to maintain a youthful appearance, many women turn to spas or online retailers to purchase products designed to color or bleach their hair. These treatments, often seen as quick fixes to enhance one's look, are popular choices for those aiming to cover grays, achieve a lighter hair shade, or simply experiment with a new style.

However, despite the best intentions, these seemingly harmless beauty rituals can sometimes lead to devastating results. It's not uncommon for individuals to experience severe reactions to the chemicals used in these products. Hair that was once healthy and vibrant may begin to thin, break, or even fall out in clumps. In more severe cases, the chemicals can cause significant damage to the scalp, resulting in painful chemical burns, irritation, and long-term scarring.

The root of these issues often lies in the bleaching agents used in hair color treatments. These chemicals are powerful enough to alter the natural pigment of the hair but can also wreak havoc on the hair’s structure and the delicate skin of the scalp if not handled with care. The problems can arise from various factors, including the improper application of the product by a cosmetologist, a formulation that is too harsh for the individual’s hair type, or insufficient warnings and instructions provided by the manufacturer.

In our work, we frequently encounter cases involving these types of injuries, where the cause can be traced back to the chemical treatments themselves or the manner in which they were applied. Whether you are on the plaintiff's side, seeking justice for the harm done, or the defense, looking to address allegations of negligence, we understand the complexities of these cases and are here to assist.

The Role of an Expert Witness in Chemical Product Liability Cases

In product liability cases, especially those involving complex chemical products, the role of an expert witness is crucial. Expert witnesses bring specialized knowledge that helps the court understand the technical aspects of the case, which are often beyond the understanding of the average person.

Here’s how an expert witness contributes to chemical product liability cases:

  • Analyzing the Product and Its Effects: An expert witness with a background in chemistry, toxicology, or a related field can analyze the chemical composition of the product in question. They assess whether the product contains harmful substances and if these substances were present in levels high enough to cause the alleged injuries.

  • Evaluating Manufacturing and Design Processes: The expert witness can examine the manufacturing and design processes to identify any potential flaws. They may evaluate whether the product was manufactured according to industry standards, whether there was a breach in quality control, or if the design itself posed an inherent risk to users.

  • Assessing Warning Labels and Instructions: In cases involving failure to warn, the expert witness reviews the product’s labeling, instructions, and warnings. They assess whether the risks associated with the product were adequately communicated to consumers and whether the instructions provided were sufficient to prevent misuse.

  • Providing Testimony and Reports: The expert witness will often provide a detailed report outlining their findings and may testify in court to explain these findings to the judge and jury. Their testimony can clarify how the product defect directly led to the injury and whether the harm could have been prevented with proper manufacturing, design, or warnings.

  • Helping Establish Causation: One of the most critical aspects of a product liability case is establishing causation—that the defect in the product caused the injury. The expert witness helps link the product’s defect to the plaintiff's injury, providing evidence that supports the claim of liability.

  • Supporting Legal Strategies: Expert witnesses work closely with legal teams, helping them develop strategies for both plaintiff and defense cases. For plaintiffs, the expert’s analysis can help build a strong case for compensation. For the defense, the expert may identify alternative causes for the injury or challenge the plaintiff's claims about the product’s safety.

The Importance of Expertise

In chemical product liability cases, the science and technical details are often complex. An expert witness not only helps demystify these details for the court but also brings credibility to the arguments being made. Their expertise can be the difference between winning or losing a case, as their analysis and testimony provide the foundation for understanding how and why a product caused harm.

For plaintiffs, an expert witness can substantiate claims that a product was unsafe and directly responsible for their injury. For defendants, an expert can help dispute claims, providing alternative explanations for the injury or demonstrating that the product met all safety standards.

In summary, the role of an expert witness in chemical product liability cases is indispensable. They bridge the gap between complex scientific concepts and legal arguments, ensuring that the court can make informed decisions based on accurate and reliable information

If you or someone you know has experienced similar issues, we invite you to share your story with us. Whether you're involved in a lawsuit or seeking advice, we're here to help you navigate the legal landscape surrounding cosmetic injuries.


Meyer R. Rosen, President of Interactive Consulting, Inc., is a Nationally Certified consulting chemist/chemical engineer and an experienced forensic expert witness for plaintiff/defense attorneys and insurance companies in both Federal and State cases. I provide technical guidance in personal injury, product liability, intellectual property and trade secret matters. My background includes over 35 years of in­dustrial and fifteen years of academic experience. Areas of expertise include, but are not limited to: fires, explosions, hazardous chemicals, chemical fires, chemical exposure, toxic exposure, chemical burns and cosmetic science. Common cases are typically associated with: household & industrial products, specialty chemicals, cosmetics and hair relaxers. I am also experienced in analysis of industrial accidents, technical aspects of warnings, instruction & labels, OSHA reg­ulations, and Codes & Standards.

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