RESOURCES

42 Rules for Superior Field Service: The Keys To Profitable Field Service And Customer Loyalty

Rosemary Coates, et al

May 10, 2013

Complicating field service operations in today's environment is the global nature of the installed base and where in the world your products and spares are manufactured. Sourcing global parts, managing the parts supply chain and the investment required are the things that keep managers up at night. This book provides 42 essential rules to benchmark and develop a global service business.

The Ultimate Guide for Bank Directors, Revised Edition

Catherine A. Ghiglieri and Jewell D. Hoover

October 18, 2015

The Ultimate Guide for Bank Directors, Revised Edition provides bank directors with practical advice and updated information, including on Basel III, CFPB, cybersecurity and risk management, to guide the bank in a safe and sound manner.

Khan's Cases: Medical Ethics

Sajid Khan, MD

Febryary 3, 2013

Ethical Situations are almost never black or white. There are a number of legal principles (autonomy, beneficence, substituted judgment, end-of-life issues, abortion, etc) which play a significant role in the practice of medicine that can help form a basis for decision-making. This book is targeted towards medical students who are seeking to form that foundation to make sound ethical decisions in the care of patients.

Continuous Soil Gas Measurements: Worst Case Risk Parameters

Lorne G. Everett, PhD, et al

2013

This compilation of selected technical papers, contains peer-reviewed papers that were presented at a symposium sponsored by ASTM International Committee D18 on Soil and Rock and Subcommittee on Groundwater and Vadose Zone Investigations.

Submarine Groundwater

Lorne G. Everett, PhD, et al

2006

The book covers subsurface water exchange between the land and sea as well as groundwater discharge to the seas. It also provides a review of experimental methods and numerical modeling that can be used for the evaluation of specific discharge data and the effect of groundwater on the salt balance of seas and oceans.

Evaluation and Remediation of Low Permeability and Dual Porosity Environments

Lorne G. Everett, PhD, et al

2002

This publication provides an international perspective on one of the most complex issues in hydrology: field and laboratory measurement of low permeability and dual porosity materials. Eleven peer-reviewed papers, written by an international group of experts, focus on the development of techniques to evaluate hydraulic conductivity and remediation of fine grained and dual porosity geologic materials.

Handbook of Vadose Zone Characterization & Monitoring

Lorne G. Everett, PhD, et al

1994

Compiled by experienced practitioners, this guide covers topics such as basic principles of vadose zone hydrology and prevalent monitoring techniques. Case studies present actual field experiences for the benefit of the reader. The Handbook provides practitioners with the information they need to fully understand the principles, advantages, and limitations of the monitoring techniques that are available.

Groundwater Monitoring Handbook for Coal and Oil Shale Development (Developments in Water Science)

Lorne G. Everett, PhD

1985

This handbook contains specific information on the application of a widely accepted groundwater monitoring methodology, which has been applied to coal and oil shale development sites.

Groundwater Monitoring

Lorne G. Everett, PhD

1980

Guidelines and Methodology for Developing and Implementing a Groundwater Quality Monitoring Program

International Trade in Computer Software

Stephen E. Siwek, et al

July 1993

The U.S. computer software industry dominates the globe. But why has this critical industry succeeded so dramatically in world competition when so many other strategic technologies have fallen to foreign suppliers? In a detailed and well-reasoned economic analysis, the authors present the first truly comprehensive examination of international trade in computer software. They identify software as one of the fastest-growing industries in the United States as measured by value-added to gross domestic product, employment, and foreign sales. They document the historical importance of U.S.-produced software in both American and foreign markets and they present country-by-country assessments of software markets around the world. Siwek and Furchtgott-Roth identify the principal areas of advantage held by the U.S. software industry and they go on to assess the future prospects of U.S. software in world markets.