banner ad
Experts Logo

articles

Retail Company Successfully Integrates Change Management Into Its ERP Implementation

Change Management Case Study: Retail

By: Panorama Consulting Group

Email: Panorama Consulting Group
Telephone: 720-515-1377 ext 117


View Profile on Experts.com.

SITUATION OVERVIEW

A large global retailer in the process of implementing SAP software wanted customized, on-site training for the company's internal resources.

The company needed to implement inventory management modules while executing training and communications, but it had a lack of organizational change management experience.

OUR APPROACH

  • Provided five organizational change management consultants to help maximize ERP system usage, end-user buy-in, and overall implementation results
    • Resources included an organizational change lead, training lead, and communications lead
  • Created customized ERP training materials and spent a week on-site facilitating train-the-trainer educational sessions and workshops

  • Trained the client’s internal resources so the company could eventually execute change management activities entirely in-house

  • "AFTER WORKING WITH [PANORAMA] FOR ONLY A SHORT TIME, IT BECAME CLEAR THAT
    THEIR NUMBER ONE PRIORITY IS ENSURING THEIR CLIENTS’ IMPLEMENTATION SUCCESS.
    AND SPEAKING FROM PERSONAL EXPERIENCE, THEY EXCEED THAT GOAL TIME AND TIME AGAIN."


    Divisional Vice President
    Large global retailer


    THE OUTCOME

  • Successfully integrated organizational change management into the ERP implementation

  • Realized significant cost savings

  • Received SAP’s Retail Implementation of the Year Award


  • Panorama Consulting Group is a technology-agnostic consultancy specializing in Digital Business Transformation and Enterprise Resource Planning (ERP) System Implementations for mid- to large-sized private- and public-sector organizations worldwide. This highly respected firm is 100% independent of software and technology vendor affiliation. They offer a phased and integrated approach to strategy alignment and execution, enabling each client to achieve its unique business transformation objectives by transforming its people, processes, and technology.

    Panorama clients include multi-national conglomerates from Amazon Robotics to Valcor Engineering, as well as governmental entities, including state and local governments, municipalities, school districts, state offices of the attorney general, and tribal governments.

    ©Copyright - All Rights Reserved

    DO NOT REPRODUCE WITHOUT WRITTEN PERMISSION BY AUTHOR.

    Related articles

    panorama-consulting-group-logo.png

    12/8/2023· Enterprise Resource Planning (ERP)

    State Recovers From Delayed Implementation And Selects New System To Meet Its Needs

    By: Panorama Consulting Group

    The client was in the process of implementing a new HRMS system and was about a year into implementation when they encountered serious issues with the software during the testing phase. They were concerned that some key business requirements were missed at the beginning of the project and left out of the system’s design and configuration.

    Read Article
    panorama-consulting-group-logo.png

    1/28/2025· Enterprise Resource Planning (ERP)

    Manufacturer Selects ERP System To Improve Its Manufacturing Planning Processes

    By: Panorama Consulting Group

    The company’s current ERP system was a homegrown system, and the company was quickly outgrowing it. The company needed a new ERP system to standardize and improve its manufacturing processes, especially its manufacturing planning process. At the time, each department had its own planning processes.

    Read Article
    panorama-consulting-group-logo.png

    3/9/2022· Enterprise Resource Planning (ERP)

    Pulp Manufacturer Implements Modern Platform While Ensuring Employee Engagement And Buy-In

    By: Panorama Consulting Group

    Client Uses environmentally sustainable practices to produce approximately 650,000 tons of chlorine-free, bleach kraft pulp annually. Generates approximately $155 million in annual revenue...

    Read Article
    ;
    Experts.com-No broker Movie Ad

    Follow us

    linkedin logo youtube logo rss feed logo
    ;